Customer Service

Shipping Policy

One of the most important aspects of our business is to ensure that our customers receive their orders in a timely and secure manner. We offer FREE shipping on every order only within India. Your order will be shipped to you fully insured within 1-2 business days upon receiving a confirmed order. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt. For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.

For our international customers, we have chosen to ship our orders via UPS. UPS is a global leader in logistics and delivery services, with a network of over 220 countries and territories. UPS offers reliable, fast, and trackable shipping options for our customers, as well as insurance and customs clearance services. By shipping our orders via UPS, we can guarantee that our jewellery products will reach their destinations safely and efficiently, no matter where they are in the world. We value your trust and satisfaction, and we hope that you will enjoy our products as much as we enjoy making them for you. Thank you for choosing us!

*Please note, delivery times do not reflect additional time needed for processing and handling. Customers are responsible for international duties, taxes, and refused shipping charges.